We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202431563 Decision type Investigation Landlord Haringey London Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident reported a draught coming […]
Decision Case ID 202514601 Decision type Investigation Landlord Haringey London Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 30 April 2026 Background The resident lives in a top floor […]
Decision Case ID 202420958 Decision type Investigation Landlord Harlow District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident asked the landlord to review […]
Decision Case ID 202513892 Decision type Investigation Landlord Hastoe Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 30 April 2026 Background The property is a maisonette within a block that receives a […]
Decision Case ID 202320809 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident complained to the landlord about overgrown weeds in […]
The landlord did not acknowledge its delayed response at stage 2 or offer any remedy.
Decision Case ID 202342798 Decision type Investigation Landlord Incommunities Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident complained to the landlord about its handling of reports of noise […]
Decision Case ID 202520372 Decision type Investigation Landlord Kingston upon Hull City Council Landlord type Local Authority Occupancy Secure Tenancy Date 29 April 2026 Background The resident lives at the property with her 2 […]
Decision Case ID 202426890 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident lives in the property with his wife […]
Decision Case ID 202437801 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 30 April 2026 Background The resident reported a leak in the bathroom, which […]