A2Dominion Housing Group Limited (202308011)
The complaint is about the landlord’s handling of: Reports of a gas leak. Pest control and a contaminated water tank. Repairs to the roof and electrical wiring. The formal complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Anchor Hanover Group (202231369)
The complaint is about the landlord’s response to the resident’s reports of: poor staff conduct anti-social behaviour (ASB)
Brighton and Hove City Council (202419152)
The complaint is about the landlord’s handling of the resident’s reports of bedbugs in the property.
GreenSquareAccord Limited (202341955)
The complaint is about the landlord's response to the resident's reports about problems with the electrics in her home.
London Borough of Havering Council (202317745)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The Ombudsman has also considered the landlord’s handling of the associated complaint.
Amplius Living (202336556)
The complaint is about the landlord’s handling of: Damp and mould in the resident’s property; The associated complaint.
Bromford Housing Group Limited (202322494)
The complaint is about the landlord’s handling of the resident’s request for a new kitchen.
Eastlight Community Homes Limited (202341576)
The complaint is about the landlord’s handling of reports of antisocial behaviour (ASB). The Ombudsman has also investigated the landlord’s complaint handling.
Great Places Housing Association (202323706)
The complaint is about the landlord’s response to the resident’s concerns about fire safety inspections at his property.
Hyde Housing Association Limited (202333526)
The complaint is about the landlord's handling of the resident’s reports of a boiler leak and associated repairs.