London & Quadrant Housing Trust (202317968)
The complaint is about the landlord’s response to a break-in at the resident’s property.
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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The complaint is about the landlord’s response to a break-in at the resident’s property.
The complaint is about the landlord’s handling of the resident’s reports of: responsive repairs. anti-social behaviour (ASB). the associated complaint.
The complaint is about the landlord’s: response to the resident’s reports about anti-social behaviour (ASB). complaint handling.
The resident’s complaint is about the landlord’s handling of repairs and security in her permanent property and her temporary housing placement.
The complaint is about the landlord’s handling of the resident’s: Reports of a sewage smell in the property. Associated complaint.
The complaint is about the landlord’s handling of the resident’s: Reports of anti-social behaviour (ASB) from a neighbour. Request for rehousing.
The complaint is about the landlord’s handling of the resident’s reports of window repairs and associated damp.
The resident’s complaint is about the landlord’s handling of: Damp and mould. The resident’s management transfer request.
The complaint is about the landlord’s response to the resident’s concerns about a roof leak. This Service has also considered the landlord’s handling of the complaint.
The resident’s complaint is about the landlord’s handling of damp and mould, and the associated repairs. We have also considered the landlord’s complaint handling.