Irwell Valley Housing Association Limited (202318832)
The complaint is about the landlord’s: Handling of repairs to the bathroom. Handling of repairs to the kitchen and doors. Complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Jigsaw Homes Group Limited (202322464)
The complaint is about the landlord’s handling of: The resident’s reports of leaks affecting his property. The resident’s reports of anti-social behaviour by a neighbour. The associated complaints.
Livv Housing Group (202326714)
The landlord’s response to the resident’s reports of subsidence repair works in the property.
Lodge Lane East Co-operative Housing Limited (202400559)
The complaint is about the landlord’s: Response to the resident’s reports concerning antisocial behaviour (ASB). Complaints handling.
London & Quadrant Housing Trust (L&Q) (202318626)
The complaint is about the landlord’s handling of the resident’s repair requests as a result of a leak.
London & Quadrant Housing Trust (L&Q) (202320090)
The complaint is about the landlord’s handling of repairs to fix leaks, damp and mould in the riser cupboards. The landlord’s handling of the associated complaint.
London & Quadrant Housing Trust (L&Q) (202321059)
The complaint is about the landlord’s handling of renewal of the kitchen in the property. The Ombudsman has investigated the landlord’s handling of the resident’s complaint.
London & Quadrant Housing Trust (L&Q) (202403403)
This complaint is about the landlord’s handling of: The resident’s reports about the condition of the property. The associated complaint.
London & Quadrant Housing Trust (L&Q) (202414763)
The complaint is about the landlord’s handling of the resident’s reports of ongoing leaks from the roof.
London Borough of Camden Council (202317178)
The complaint is about the landlord’s handling of: The resident’s reports of noise disturbances from the flat above. The complaint.