Peabody Trust (202421302)
This complaint is about how the landlord handled repairs at the resident’s property, including related damp and mould. We have also considered how the landlord handled the resident’s complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Richmond Housing Partnership Limited (202429416)
Decision Case ID 202429416 Decision type Investigation Landlord Richmond Housing Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 22 October 2025 Background The resident lives in a 1-bedroom ground floor flat with […]
Southern Housing (202413388)
Decision Case ID 202413388 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 22 October 2025 Background The resident lives in a 2-bedroom flat. What the complaint is about […]
Stonewater Limited (202504495)
Decision Case ID 202504495 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Secure Tenancy Date 22 October 2025 Background The resident lives in a 2-bedroom flat with her teenage son. She […]
The Guinness Partnership Limited (202453238)
The complaint is about the landlord’s response to the resident’s reports of: Health and safety issues caused by a gap between the scaffolding and the wall outside her property. A defective push-to-exit button for the lower ground floor block entrance door. The noise from the building works affecting her mental health. Unsafe electrical wiring in the building. Unsuitable housing conditions requiring her to be permanently rehoused. We have also decided to investigate the landlord’s complaint handling.
Vivid Housing Limited (202342140)
Decision Case ID 202342140 Decision type Investigation Landlord Vivid Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 22 October 2025 Background What the complaint is about The complaint is about the landlord’s […]
A2Dominion Housing Group Limited (202348588)
Decision Case ID 202348588 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 October 2025 Background The resident lives in a 2-bedroom flat with her children. […]
Clarion Housing Association Limited (202427114)
Decision Case ID 202427114 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 21 October 2025 Background The resident lives in a ground floor flat. The flat above him […]
Clarion Housing Association Limited (202449258)
Decision Case ID 202449258 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 October 2025 Background The resident is a tenant of the landlord, in a house. […]
East Midlands Housing Group Limited (202505716)
Decision Case ID 202505716 Decision type Investigation Landlord East Midlands Housing Group Limited Landlord type Housing Association Occupancy Secure Tenancy Date 21 October 2025 Background The resident lives alone in a ground floor flat. […]