Nottingham Community Housing Association Limited (202221893)
The complaint is about the landlord’s response to the resident’s reports of a leak.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Paragon Asra Housing Limited (202312109)
The complaint is about the landlord’s handling of the resident’s: Reports about his water supply. Formal complaint.
Sanctuary Housing Association (202218569)
This complaint is about the landlord’s handling of: The resident’s concerns about her boiler. The associated complaint.
Sanctuary Housing Association (202230980)
The complaint is about: The resident’s reports of issues with: The windows and front door. The storage heaters. The bathroom. The landlord’s handling of the associated complaint.
Southern Housing Group Limited (202223653)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
Stonewater Limited (202214298)
The complaint is about the landlord’s: Response to reports of leaks causing damp and mould. Handling of the associated complaint.
Together Housing Association Limited (202320354)
The complaint is about the landlord’s handling of the applicant’s: Application for a property. Associated complaints.
Wandle Housing Association Limited (202217802)
The complaint is about the landlord’s handling of: The resident’s reports of mould in the communal hallway. Cyclical decoration works. The associated complaint handling. The Ombudsman has also considered the landlord’s record keeping.
Birmingham City Council (202228647)
The complaint is about the landlord’s handling of the resident’s reports about damage to a window by its contractor.
Clarion Housing Association Limited (202301032)
The resident’s complaint is about the landlord’s response to his reports of damp and mould, and the associated repairs. In addition, this Service has considered: the landlord’s record keeping the landlord’s handling of the associated complaint.