Leeds City Council (202329274)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould and a request for preventative external work. Reports of draughty windows.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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LiveWest Homes Limited (202306630)
The complaint is about the landlord’s response to the resident’s query about the buildings insurance policy.
London & Quadrant Housing Trust (202411110)
The complaint is about the landlord’s handling of the resident’s: Reports of issues with the back door. Associated complaint.
London & Quadrant Housing Trust (202426266)
The complaint is about the landlord’s handling of: the resident’s reports of a leak and remedial repairs. the associated complaint.
London Borough of Lewisham (202424214)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould.
Metropolitan Thames Valley Housing (MTV) (202419735)
The complaint is about the landlord’s response to the resident’s reports of a leak. The Ombudsman has also considered the landlord’s complaint handling.
Peabody Trust (202217418)
The complaint is about the landlord’s handling of the resident’s reports of: Roof leaks. Fly infestation. We have also considered the landlord’s complaints handling.
Peabody Trust (202428118)
The complaint is about the landlord’s: Response to the resident’s reports about leaks into her property. Complaints handling.
Saxon Weald (202330835)
The complaint is about the landlord's response to the resident's reports of noise transference from neighbouring properties .
Sheffield City Council (202322333)
The complaint is about the landlord's handling of the resident’s reports of Antisocial Behaviour (ASB) from her neighbour.