We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202506575 Decision type Investigation Landlord Abri Group Limited Landlord type Housing Association Occupancy Applicant Date 18 June 2026 Background The resident complained that the landlord failed to sign her up as a […]
Decision Case ID 202444157 Decision type Investigation Landlord London Borough of Lewisham Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 29 May 2026 Background The resident complained to the landlord about […]
Decision Case ID 202347433 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 26 May 2026 Background The landlord is the leaseholder of the flat, which is […]
Decision Case ID 202448147 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 May 2026 Background The resident has raised concerns about noise […]
Decision Case ID 202348146 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 19 May 2026 Background The resident raised concerns to the landlord (the freeholder) about how it […]
Decision Case ID 202532561 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 19 May 2026 Background In July 2025, the resident reported […]
Decision Case ID 202432891 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 18 May 2026 Background The resident moved into a newly built sixth-floor flat […]
Decision Case ID 202433247 Decision type Jurisdiction Landlord London Borough of Tower Hamlets Landlord type Local Authority Occupancy Secure Tenancy Date 18 May 2026 Background The landlord installed high taps as part of adaptations at […]
Decision Case ID 202431046 Decision type Jurisdiction Landlord Southwark Council Landlord type Local Authority Occupancy Licence Date 18 May 2026 Background The resident was offered temporary accommodation. She complained to the landlord about the condition […]
Decision Case ID 202347731 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Secure Tenancy Date 8 May 2026 Background The resident lives in property that has been split into flats. They have […]