Birmingham City Council (202108749)
The complaint is about the landlord’s response to: The resident’s concerns about his heating and hot water system. The associated complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Crawley Borough Council (202113941)
The complaint concerns the landlord’s decision to recharge the resident for repairs following a flood in her property.
Rotherham Metropolitan Borough Council (202100671)
The complaint is about the landlord’s response to the resident’s request to extend or reconfigure the kitchen in her property.
Cross Keys Homes Limited (202103985)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance from a neighbour.
London & Quadrant Housing Trust (202112089)
The complaint is about the landlord’s handling of the resident’s reports of a burst water pipe, and the subsequent repairs.
Habinteg Housing Association Limited (202112314)
The complaint concerns how the landlord handled the resident’s reports about the condition of the bathroom and kitchen in the property.
Leeds City Council (202110536)
The complaint concerns how the landlord handled the resident’s reports of noise nuisance and antisocial behaviour (ASB from a neighbour.
London & Quadrant Housing Trust (202101154)
The complaint concerns the level of compensation offered by the landlord following delays to fence repairs.
Network Homes Limited (202106729)
The complaint concerns: How the landlord responded to the resident’s request to replace a fence. Delays in replacing the windows in the property as part of a planned maintenance programme.
Southwark Council (202101685)
The complaint is about the landlord’s handling of the resident’s reports of a leak from the roof.