Thames Valley Housing Association Limited (202007961)
The complaint is about the landlord response to the resident’s reports of: The misuse of parking bays. Noise nuisance and antisocial behaviour (ASB).
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Wandsworth Council (202112082)
REPORT COMPLAINT 202112082 Wandsworth Council 17 May 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set […]
Flagship Housing Group Limited (202113213)
The complaint is about the landlord’s response to the resident’s reports of flooding into her former property, including the amount of compensation the landlord paid to the resident for her damaged possessions.
Home Group Limited (202111155)
The complaint is about the landlord’s handling of: Guttering repairs for the resident’s building. Communal grounds maintenance. Restrictions placed on the resident’s contact with the landlord. The resident’s concerns about the level of the service charge.
Orbit Housing Association Limited (202103417)
The complaint is about the landlord’s response to:
Peabody Trust (202103149)
The resident’s complaint was about the landlord's handling of repairs to a leak in the property and its complaint handling.
Shian Housing Association Limited (202017018)
The complaint is about the landlord’s response to: A parking fine the resident received from Parking Control Management. The resident’s request for a disabled parking bay.
Southern Housing Group Limited (202110741)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould at her property. Request to be moved to another property.
Torus62 Limited (202122355)
The complaint is about the landlord’s response to the resident’s reports about repairs.
Runnymede Borough Council (202116044)
The complaint concerns how the landlord handled: Repairs to the property’s wetroom. The resident’s reports of damage to fencing. The resident’s request to transfer to another property.