Our Business Plan 2026-27 consultation is now open. 

Take part in the consultation

Decisions

Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

Loading...

Livv Housing Group (202328127)

The complaint is about the landlord’s: Decision to issue a formal warning to the resident for alleged antisocial behaviour. Complaint handling.

London Borough of Islington (202326274)

The complaint is about: The landlord’s response to the resident’s reports of antisocial behaviour (ASB). The landlord’s management of the resident’s internal transfer request.

One Housing Group Limited (202318008)

The complaint is about the landlord’s handling of: The resident’s report of a leak from the flat above into her bathroom and the resulting damp and mould. The associated complaints.

Southern Housing (202216116)

The complaint is about the landlord’s: Handling of the resident’s query about the communal garden. Complaint handling.