Fortis Living Limited (202013567)
The complaint is about the landlord’s handling of: The resident’s reports of a faulty heating system and electrical issues. The associated complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Hyde Housing Association Limited (202001828)
This complaint is about the landlord’s handling of: the resident’s request for an EWS1 form; the related complaint.
Lewisham Council (202102949)
The complaint is about the landlord’s handling the resident’s reports of various repair issues to the property including the heating and fencing.
London & Quadrant Housing Trust (202008433)
REPORT COMPLAINT 202008433 London & Quadrant Housing Trust 24 June 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. […]
Nottingham City Homes Registered Provider Limited (202111043)
The complaint concerns the landlord's handling of the resident's reports of a reoccurring leak from the property above.
Royal Borough of Kensington and Chelsea (202118683)
The complaint is about the landlord’s: Handling of repairs to the resident’s shower. Complaint handling.
Salix Homes Limited (202122506)
The complaint is about the landlord’s decision not to pave over the grass area in front of the resident’s property.
Selby District Council (202010596)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) and noise nuisance from her neighbour.
Southway Housing Trust (Manchester) Limited (202105716)
The complaint is about - The landlord's response to the res ident’s report of a leak . The landlord's response to the resident’s reports of damp and mould in her property. The landlord's response to the resident’s request for dehumidifiers. The landlord's handling of its provision of loft re-insultation. The landlord's response to the resident’s request for compensation. The landlord’s complaint handling.
Trafford Housing Trust Limited (202106917)
The complaint is regarding the landlord’s handling of the resident’s: Reports of anti-social behaviour (ASB) and noise transference from her neighbour’s property. Concerns over noise transference between properties. Transfer application.