Karbon Homes Limited (202115388)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) and noise nuisance from his neighbours.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Lambeth Council (202111177)
The complaint is about the landlord's handling of: The resident’s reports of noise nuisance. The associated complaint.
London & Quadrant Housing Trust (202013213)
The complaint is regarding the landlord’s response to the resident’s reports of damp and mould in her property.
Metropolitan Thames Valley Housing (202016783)
The complaint is about: The landlord’s handling of the resident’s report of pest infestation in her property. The landlord’s handling of proofing works to her property. The landlord’s complaint handling.
Yorkshire Housing Limited (202117183)
The complaint is about: The landlord’s handling of the resident’s reports of a leak and the subsequent repairs. The landlord’s handling of the associated complaint and record keeping.
Birmingham City Council (202101431)
The complaint is about the landlord’s response to the resident’s reports of disrepair at her property.
Bromford Housing Association Limited (202014045)
The complaint is about the landlord’s handling of the repair to the boiler and associated decorative repairs.
Hammersmith and Fulham Council (202109138)
The complaint is about the level of compensation the landlord has offered for the delays in completing repair works to the resident’s property.
Harlow District Council (202124816)
The complaint is about the landlord’s decision to recharge the resident for rectifying a blockage in her kitchen sink.
Housing For Women (202015827)
This complaint is about the landlord’s handling of: the resident’s reports of plumbing repairs and a leak into her hallway; the related complaint.