Home Group Limited (202006072)
The complaint is about: The landlord’s handling of issues with the drainage system at the resident’s property. The landlord’s complaints handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Livv Housing Group (202113384)
This complaint is about the landlord’s: Response to a rat infestation at the property; Response to the resident’s related request to cover the property’s garden with flagstones; complaint handling.
Clarion Housing Association Limited (202014288)
The complaint is about the landlord’s response to issues raised by the resident after she returned to the property following a decant for repairs.
Home Group Limited (202116828)
The complaint is about the landlord’s response to the resident’s request for an adaptation to his bathroom.
London & Quadrant Housing Trust (202115419)
The complaint is about:
Magenta Living (202121513)
The complaint is about the landlord’s response to the resident’s: reports of a boiler leak; request for a combination (combi) boiler.
The Riverside Group Limited (202123850)
The complaint is about the landlord's response to the resident’s request for his garden fence to be replaced by it.
City of Doncaster Council (202005368)
The complaint is about the landlord’s decision to ask the resident to remove or reduce the height of their fence.
Cobalt Housing Limited (202124347)
The complaint is about the landlord’s handling of repairs to the resident’s patio doors.
Franklands Village Housing Association Limited (202124840)
The complaint is about the landlord’s decision to remove the resident’s porch enclosure and replace it with a canopy.