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Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

Date

(date from format: mm/dd/yyyy)
(date to format: mm/dd/yyyy)

Landlord Name

Landlord type

Complaint Category

Outcome

Tenure

Orders

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Islington Council (202005765)

The complaint is about the landlord’s response to: The resident’s reports of antisocial behaviour (ASB) and noise disturbance. The priority awarded to the resident’s housing register application. The landlord’s handling of the resident’s request to be transferred.

London Borough of Barnet (202106502)

The resident’s complaint is about the landlord’s handling of repairs following her reports of concerns about structural and related issues at the property.

Notting Hill Genesis (202200330)

The complaint is about the landlord’s: Handling of the resident’s reports of issues with her bedroom windows. Complaint handling.

ForHousing Limited (202118330)

The complaint is about: The landlord’s handling of repairs to the resident’s balcony door. The associated complaint handling.