Network Homes Limited (202114444)
The complaint concerns how the landlord responded to the resident’s concerns of low water pressure and the condition of the water supply to the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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A2Dominion Housing Group Limited (202009687)
The complaint is about the landlord’s response to the resident’s report about the standard of cleaning and maintenance in the communal areas, including the bin store.
Birmingham City Council (202011461)
The complaint is about the landlord’s: Handling of the resident’s requests to replace her garden fence. Handling of the resident’s complaint.
Birmingham City Council (202110459)
The complaint concerns rewiring works completed in January 2020.
Brent Council (202010755)
The complaint is about the landlord’s response to the resident’s request for a communal sink.
Brent Council (202105638)
The complaint is about: The landlord’s handling of the resident’s reports of cooking smells entering her property from a neighbouring property. The landlord’s complaints handling.
Bristol City Council (202110758)
The complaint is about the landlord’s handling of reports about the conduct of the residents in relation to work at the property from: The contractor. A surveyor.
Camden Council (201904469)
The complaint is about the landlord’s handling of the resident’s reports of noise disturbance.
Camden Council (202118084)
The complaint is about the landlord’s handling of the resident’s reports of noise disturbance from pipes.
Cannock Chase District Council (202109327)
The resident has complained about the landlord’s response to her reports of a dark patch on her property. The resident has also complained about the landlord’s response to her request for compensation for injuries she reported sustaining while attempting to clean the dark patch. The Ombudsman has also considered the landlord’s complaints handling.