Catalyst Housing Limited (202103564)
The complaint is about the landlord’s: Response to the resident's concerns about noise transference from a neighbouring property. Complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Notting Hill Genesis (202122043)
The complaint is about the landlord’s response to the resident’s reports about drainage to the en-suite bathroom at the property.
Nottingham City Homes Registered Provider Limited (202123935)
The complaint is about the landlord’s handling of the resident’s concerns about the energy efficiency of the property and her request for insulation.
Nottingham Community Housing Association Limited (202121658)
The complaint is about the landlord’s handling of the resident’s reports of access issues to her home, and of her subsequent complaint.
Redditch Borough Council (202102751)
The complaint is about the landlord’s handling of: Ensuring energy efficiency at the property, including rendering works, loft insulation works and the energy efficiency banding. Fence repair works. The complaint is also about the landlord’s complaints handling.
Waltham Forest Council (202201036)
The complaint is about: The landlord’s response to the resident’s report of not having an allocated parking space. The landlord’s handling of the associated complaint.
Longhurst Group Limited (202119021)
The complaint is about the landlord’s handling of the resident’s reports of mould on his wet room flooring.
Paragon Asra Housing Limited (202200720)
The complaint is about the landlord’s handling of repairs to the resident’s front door.
Futures Housing Group Limited (202125641)
The complaint is about the landlord’s handling of: The resident’s report of damp and mould and his subsequent request for compensation. The formal complaint into this matter. The resident’s reports of cracks and poor insulation in the property.
Great Places Housing Association (202203383)
The complaint is about: The landlord’s handling of repairs to the resident’s electric heaters. The landlord’s handling of the associated complaint.