Sheffield City Council (202108956)
The complaint is about the landlord’s handling of: The resident’s reports of noise nuisance from neighbouring properties. The resident’s concerns about its housing officers.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Barnsley Metropolitan Borough Council (202126833)
The complaint is about the landlord’s decision to remove trees from a garden area outside the resident’s property.
Brighton and Hove City Council (202109037)
The complaint is about the landlord’s response to the resident’s reports in relation to: outstanding bathroom repairs Condition of the radiators Damp and mould External garden works
East Suffolk Council (202207802)
The complaint is about the landlord’s handling of the appointment to replace the resident’s radiators.
Rochdale Boroughwide Housing Limited (202113713)
The complaint is about the landlord’s response to the resident’s reports about drainage issues and damage caused to her property.
Rochdale Boroughwide Housing Limited (202207288)
The complaint is about the landlord’s: Handling of the resident’s reports of antisocial behaviour (ASB). Response to reports of leaks from the property above. Complaint handling.
Southwark Council (202111918)
The complaint is about: The landlord’s response to the resident’s concerns about the service provided by his Homeownership Officer (HO). The landlord’s handling of the resident’s queries about his service charge. The landlord’s response to the resident’s concerns about the handling of his personal information. The landlord’s complaints handling.
Sovereign Housing Association Limited (202013956)
The resident’s complaint is about the landlord's handling of repairs to a leak in the roof of the property. The Ombudsman has also considered the landlord’s handling of the resident’s complaint about this matter.
Tamworth Borough Council (202128565)
The complaint concerns how the landlord handled the resident’s request for compensation following missed contractor appointments.
The Extracare Charitable Trust (202205621)
The complaint is about the landlord's: Response to the resident’s concerns about the emergency lighting in her property. Response to the resident’s request for compensation.