Ongo Homes Limited (202108801)
The complaint is about the landlord’s response to the resident’s request to keep a dog in the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Orbit Housing Association Limited (202116059)
The complaint is about: The landlord’s handling of an ant infestation at the resident’s property. The landlord’s complaints handling.
Places for People Group Limited (202107651)
The complaint is about: The landlord's response to reports about its staff member’s conduct towards the resident. The landlord’s complaint handling.
South Tyneside Council (202112662)
The complaint is about the landlord's handling of: The resident’s request for replacement windows at his property. The associated complaint.
The Riverside Group Limited (202106360)
The complaint is about the landlord’s response to the resident’s concerns about service charge increases.
Barking and Dagenham Council (202115176)
The complaint is about the landlord’s handling of the resident’s request for an outward facing back door.
Birmingham City Council (202011666)
The complaint concerns the landlord’s actions following a flood at the property caused by a fire sprinkler system in relation to: Repairs. Staff conduct. The decant. The compensation claim. The related complaint handling.
Cheshire Peaks & Plains Housing Trust (202106617)
The complaint is about the landlord’s:
Clarion Housing Association Limited (202014874)
The complaint is about: The landlord's handling of the resident's concerns regarding nuisance from her neighbour's cats. The landlord’s complaint handling.
Great Places Housing Association (202117663)
The resident’s complaint is that a replacement unit the landlord installed in his kitchen does not match the existing units and is of poor quality.