Thirteen Housing Group Limited (202126558)
This complaint is about the landlord’s response to the resident’s request to purchase her home under the Right to Buy scheme (RTB).
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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This complaint is about the landlord’s response to the resident’s request to purchase her home under the Right to Buy scheme (RTB).
The complaint is about the landlord’s request for the resident to rehouse her pet cat.
The resident complains about the level of redress offered by the landlord in relation to a fly infestation in his property.
The complaint is about the landlord’s handling of enquiries concerning the resident’s contents insurance policy.
The resident has complained about: The landlord’s response to reports of ASB and counter allegations. The landlord’s handling of his concerns about staff conduct.
This complaint is about the landlord’s handling of the resident’s concerns about charges for use of an electrical vehicle charging point.
The complaint is about the landlord's handling of repairs to the external rendering of the resident’s property.
The complaint is about: The landlord’s handling of the resident’s reports of a leak into his property. The landlord’s complaints handling.
The complaint is about the landlord’s handling of the resident’s concerns about the condition, safety and security of her garden when she moved into her property.
The complaint is about the landlord’s handling of the resident’s report of pests in her home.