Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Derby Homes Limited (202125471)

The resident complains about the level of redress offered by the landlord in relation to a fly infestation in his property.

Cannock Chase District Council (202106467)

The resident has complained about: The landlord’s response to reports of ASB and counter allegations. The landlord’s handling of his concerns about staff conduct.

Network Homes Limited (202125240)

The complaint is about the landlord’s handling of the resident’s concerns about the condition, safety and security of her garden when she moved into her property.