A2Dominion Housing Group Limited (202114719)
The resident complained about the landlord’s handling of her: Transfer request. Associated complaint.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Clarion Housing Association Limited (202120354)
The complaint concerns the resident’s liability for rent following the end of the tenancy.
Gateway Housing Association Limited (202118564)
The resident has complained about the landlord’s: handling of the resident’s request to remove the tree in their garden. response regarding the resident’s reports of its contractor’s conduct. complaint handling. The resident has also complained about discrimination by the landlord’s contractor.
Grand Union Housing Group Limited (202110790)
The complaint is about the landlord’s handling of the resident’s concerns about the conduct of occupational therapists who visited her at her home.
Greatwell Homes Limited (202009209)
The complaint is about the landlord’s handling of: The resident’s management transfer. The resident’s requests for adaptations to the property.
London & Quadrant Housing Trust (202017193)
The complaint is about the landlord’s handling of the resident’s requests for information relating to service charges. The complaint is also about the landlord’s associated handling of the complaint.
Longhurst Group Limited (202108482)
The complaint is about the landlord’s handling of the resident’s request for documentation, specifically, the Insurance-Backed Guarantee (IBG), following a window installation at his property. The Ombudsman has also considered the landlord’s handling of the resident’s complaint.
Network Homes Limited (202113931)
The complaint is about the landlord’s response to the resident’s report of Repairs required to the roof of the property. Repairs required to the window and front door, and the level of compensation awarded in respect of the repairs.
The Guinness Partnership Limited (202101375)
The complaint concerns damage caused to the resident’s car.
Clarion Housing Association Limited (202015561)
REPORT COMPLAINT 202015561 Clarion Housing Association Limited 7 April 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]