Lewisham Council (202120967)
The complaint is about the landlord’s: Response to the resident’s reports of antisocial behaviour (ASB). Complaint handling.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London Borough of Redbridge (202212305)
The complaint concerns: How the landlord handled the resident's reports of outstanding repair issues, including damp and mould in their property, following a leak from the property above. The associated formal complaint into this matter.
Magenta Living (202220432)
The complaint is about: The landlord's handling of the resident's reports of mice infestation. The landlord’s associated complaint handling.
Metropolitan Thames Valley Housing (MTV) (202210801)
The complaint is about the landlord’s response to the resident’s reports about: Issues with his boiler and flooding Service charges The landlord’s complaint handling has also been investigated.
Midland Heart Limited (202209417)
The complaint is about the landlord's handling of the resident’s reports of noise nuisance from a neighbour’s property.
Notting Hill Genesis (NHG) (202208938)
The complaint is about the landlord’s handling of: The residents report of domestic noise from the neighbour’s property. The record keeping.
Notting Hill Genesis (NHG) (202221363)
The complaint is about the landlord’s: Handling of repairs to the communal front entrance door lock. Complaint handling.
Richmond Housing Partnership Limited (202112026)
The complaint is about: the landlord’s handling of the resident as a perpetrator of antisocial behaviour (ASB); an alleged data breach, and; the landlord’s complaint handling.
Royal Borough of Kensington and Chelsea (202009512)
This complaint is about the landlord’s handling of refurbishment work at the resident’s property.
Sage Housing Limited (202209226)
The complaint is about: The landlord’s response to the resident’s reports of damage to the roof at her property. The landlord’s handling of the resident’s complaint.