Southwark Council (202101685)
The complaint is about the landlord’s handling of the resident’s reports of a leak from the roof.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Bolsover District Council (202006688)
This complaint is about the:
Leeds City Council (202102205)
This complaint is about the landlord’s handling of brickwork repairs to the resident’s property.
Notting Hill Genesis (202113375)
The complaint is about: The landlord’s handling of the resident’s reports of no heating and no hot water. The compensation offered by the landlord for its handling of a repair to the resident’s skylight. The landlord’s response to the resident’s reports of staff conduct.
Nottingham Community Housing Association Limited (202016531)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
One Housing Group Limited (202110107)
The complaint is about the landlord’s handling of the sale of the resident’s property and her subsequent complaints.
Places for People Group Limited (202113014)
The complaint is about: The level of compensation offered by the landlord for its handling of the resident’s reports of noise from a neighbour’s water system. The landlord’s handling of the associated complaint.
Sovereign Housing Association Limited (202121336)
The complaint is about the landlord’s response to the resident’s request for battens to be installed to her home.
Tower Hamlets Homes (202107361)
The complaint is about: The landlord’s handling of repairs to the resident’s heating and hot water system. The landlord’s response to the resident’s reports about the conduct of a member of staff.
Croydon Council (202005025)
The complaint is about the landlord’s handling of: the resident’s reports of damp in her property caused by a leak in her bathroom. the resident’s reports of repairs needed to her back door. the resident’s request for an adapted bath. its plan to renew the resident’s bathroom.