Rochdale Boroughwide Housing Limited (202208779)
The complaint is about the landlord’s handling of the resident's reports of anti-social behaviour (ASB).
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Sovereign Network Homes (202217762)
REPORT COMPLAINT 202217762 Network Homes Limited 21 September 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. […]
Stonewater Limited (202221583)
The complaint is about the landlord’s: Handling of the resident’s concerns about his heating. Complaints handling.
West Kent Housing Association (202117684)
The complaint is about the landlord’s response to the resident’s: Concerns about her neighbour’s dog. Query regarding the path at the side of the property. Reports of noise transference. Complaint.
Women’s Pioneer Housing Limited (202112905)
The complaint is about the landlord’s response to: Reports of antisocial behaviour involving the resident’s upstairs neighbour. Reports of repairs to the boiler and a request to relocate the boiler. The resident’s request for the boiler and gas meter to be boxed in.
Clarion Housing Association Limited (202202829)
The complaint is about: The landlord’s handling of repairs to windows at the property. The Ombudsman has also considered the landlord's complaint handling.
East End Homes Limited (202014929)
The complaint is about the landlord’s response to the resident’s request to install an additional toilet in her property. The Ombudsman has also considered the handling of the associated complaint.
ForHousing Limited (202115718)
The complaint is about the landlord’s handling of: Remedial repairs to the resident’s roof, bathroom and downstairs toilet. The associated complaint.
Metropolitan Thames Valley Housing (MTV) (202219545)
The complaint is regarding the landlord’s; Decision to reduce the number of disabled parking bays in the basement carpark of the resident’s building. Complaints handling.
Metropolitan Thames Valley Housing (MTV) (202223221)
The complaint concerns the landlord’s: Handling of repairs to and subsequent replacement of the resident’s boiler. Complaint handling.