One Housing Group Limited (202201852)
This complaint is about: The landlord’s handling of damp and mould problems in parts of the resident’s home. The landlord’s contractors not taking covid precautions.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Onward Homes Limited (202229060)
REPORT COMPLAINT 202229060 Onward Homes Limited 27 October 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. […]
Orbit Group Limited (202203675)
The complaint is about the landlord’s handling of the resident’s: Reports of repairs required in the property including cold floors, cold walls and issues of damp and mould. Report concerning flooring coverings and that the landlord had fitted non-matching tiles in the kitchen in 2018 that the resident was not happy with. Report of damage to her personal belongings such as the sofa and TV after contractors fitted non-matching tiles in the kitchen in 2018. Associated complaint and the resident’s request for compensation.
Places for People Group Limited (202205664)
The resident’s complaint is about the landlord’s handling of:
Sanctuary Housing Association (202205092)
The complaint is about the landlord’s:
Sheffield City Council (202100059)
The complaint is about the landlord’s handling of the resident’s concerns regarding: the condition of the property when let. gas safety. complaint handling.
Southway Housing Trust (Manchester) Limited (202215797)
The complaint is about the landlords handling of the resident’s: Reports of damp and mould. Associated complaint.
Aspire Housing Limited (202224728)
The complaint is about the landlord’s: Response to the resident’s reports of repairs required at the former property. The landlord’s management of the rent account. Response to the resident's reports of issues encountered during the removal of her items from the former property. Handling of outstanding repairs at the current property. Handling of the resident’s request to move out of the current property. Complaints handling.
Bournemouth, Christchurch and Poole Council (202202655)
The complaint is about: The landlord's response to the resident’s reports of domestic abuse and anti-social behaviour (ASB). The landlord's response to the resident’s request to be rehoused.
Camden Council (202124650)
The complaint is about the landlord’s response to the resident’s reports of: damp and mould. leaks from the property above. an overgrown tree.