We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202533005 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background The resident has reported damp and mould in her […]
Decision Case ID 202423504 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background Between November 2022 and April 2023 the landlord raised repairs […]
Decision Case ID 202405037 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 5 March 2026 Background The resident pays a service charge to […]
Decision Case ID 202441431 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 5 March 2026 Background The resident lives in a 1-bedroom […]
Decision Case ID 202346846 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background The resident lives in a one-bathroom property with his pregnant partner and child. […]
Decision Case ID 202513488 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background The resident moved to the property via a mutual exchange […]
Decision Case ID 202336319 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background The resident said the landlord had not installed a drop kerb or […]
Decision Case ID 202401172 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 5 March 2026 Background The resident reported damp and mouldto the landlord on 13 December […]
Decision Case ID 202314015 Decision type Investigation Landlord Housing Solutions Landlord type Housing Association Occupancy Assured Tenancy Date 4 March 2026 Background The resident told the landlord pigeons were nesting on her and her […]
Decision Case ID 202333693 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 4 March 2026 Background The resident lives in a home with an enclosed passageway outside. […]