Southway Housing Trust (Manchester) Limited (202006626)
The complaint is about the landlord’s handling of the resident’s request to be transferred.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Torus62 Limited (202102544)
This complaint is about the landlord’s handling of: the resident’s reports of mould growth in her property; the related complaint.
Tower Hamlets Homes (202113702)
The complaint is about the landlord’s: Handling of a repair to the resident’s toilet. Complaint handling; specifically how long it took to respond at stage two of the complaints procedure.
Wakefield And District Housing Limited (202012806)
The complaint is about the landlord’s handling of the resident’s reports of noise and anti-social behaviour (ASB) by a neighbour.
Wandle Housing Association Limited (202113615)
The complaint is about the landlord’s handling of the removal of a hanging unit above the resident’s cooker.
Brentwood Borough Council (202103090)
The complaint is about:
Citizen Housing (202009563)
The resident complained of delay and poor-quality work by the landlord in its installation of a level access shower.
Clarion Housing Association Limited (202109782)
The complaint is about the landlord’s handling of the resident’s concerns about garden maintenance.
Derwent Housing Association Limited (202110835)
The complaint is about the landlord’s response to the residents reports of cigarette smoke from the flat above entering her property.
ForHousing Limited (202111106)
The complaint is about the landlord's handling of the resident's concerns about the safety of her garden.