We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202341697 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives in a ground […]
Decision Case ID 202334261 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident and his wife have a […]
Decision Case ID 202337157 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident reported multiple repair issues […]
Decision Case ID 202530163 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives in a flat with her 3 grown […]
Decision Case ID 202515451 Decision type Investigation Landlord London Borough of Sutton Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives in a high-rise […]
Decision Case ID 202515475 Decision type Investigation Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 March 2026 Background The resident lives with her […]
Decision Case ID 202342247 Decision type Investigation Landlord Magenta Living Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident has 3 young children, 2 of whom are disabled. In […]
Decision Case ID 202446682 Decision type Investigation Landlord Onward Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported leaks to her windows and front door. While […]
Decision Case ID 202411079 Decision type Investigation Landlord Sage Rented Limited Landlord type For profit Occupancy Assured tenancy Date 13 March 2026 Background The resident and her partner live in a block of flats. The […]
Decision Case ID 202504673 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident received 2 appointment letters for an electrical safety check […]