We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202345681 Decision type Investigation Landlord Rochdale Boroughwide Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 March 2026 Background The landlord visited the resident to discuss an allegation made […]
Decision Case ID 202438782 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 18 March 2026 Background The resident complained that the landlord was not effectively responding to her concerns […]
Decision Case ID 202400615 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 March 2026 Background In January 2024 the resident reported that roof […]
Decision Case ID 202527042 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 March 2026 Background The resident lives in a house with her […]
Decision Case ID 202531211 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 18 March 2026 Background The resident complained to the landlord about damp and mould in […]
Decision Case ID 202400570 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 March 2026 Background The resident told the landlord that she was concerned about […]
Decision Case ID 202347273 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 17 March 2026 Background The resident told the landlord she had not been given window keys […]
Decision Case ID 202524599 Decision type Investigation Landlord Aspire Housing Limited Landlord type Housing Association Occupancy Shared Ownership Date 17 March 2026 Background The resident reported ongoing antisocial behaviour (ASB) involving a neighbour. The […]
Decision Case ID 202406667 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority Occupancy Leaseholder Date 17 March 2026 Background The resident is a leaseholder of a flat in a building owned […]
Decision Case ID 202501917 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 March 2026 Background The resident moved into the property in 2016. In February […]