Wiltshire Council (202106981)
The complaint is about the landlord's response to: repairs to the care-line pull cord system in the resident’s property. the resident's request to opt out of paying towards this system.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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A2Dominion Housing Group Limited (202107344)
The complaint is about: The resident’s dispute of the accuracy of her service charges. The landlord’s handling of the resident’s service charge enquiries.
A2Dominion Housing Group Limited (202110110)
The complaint is about the landlord’s response to the resident’s reports of a lack of top soil in his front and back garden, and his requests for compensation.
Abri Group Limited (202114840)
The complaint concerns how the landlord responded to the resident’s reports of inappropriate conduct by a staff member.
B3 Living Limited (202110317)
The complaint is about the landlord's response to the resident's report of flies and bad odour from her neighbour’s property.
Clarion Housing Association Limited (202110192)
The complaint is about the landlord’s handling of a kitchen unit replacement.
Optivo (202104585)
The complaint is about: The landlord's response to reports of rubbish left in the communal areas, which caused an infestation of flies.
Orbit Housing Association Limited (202114041)
The complaint concerns the resident’s liability to pay service charges for communal spaces.
Raven Housing Trust Limited (202103966)
The complaint is about the landlord’s response to the resident’s concerns about antisocial behaviour (ASB) from his neighbour.
Sanctuary Housing Association (202101582)
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB). Request to transfer properties. Associated complaint.