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Season 1 Episode 2 – September 2021

Severe maladministration – insight from the Ombudsman’s caseworkers

The second episode is introduced by Richard Blakeway, the Housing Ombudsman, and features Dave Simmons, sector development lead, talking about how the Ombudsman reaches severe maladministration decisions with examples discussed by caseworkers.

You can also listen on Spotify, SoundCloud.

Podcast transcript

View the podcast transcript

Graphic illustration of podcast