City of Doncaster Council (202507105)
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|
Case ID |
202507105 |
|
Decision type |
Jurisdiction |
|
Landlord |
City of Doncaster Council |
|
Landlord type |
Local Authority / ALMO or TMO |
|
Occupancy |
Temporary Occupancy Agreement |
|
Date |
27 November 2025 |
- The resident moved into the property on 8 January 2025 under a temporary occupancy agreement. The resident’s representative complained to the landlord about the condition of the property when the resident moved in, delays in completing repairs and its response to reports of damp and mould.
What the complaint is about
- The complaint is about the condition of the property when it was let and the landlord’s response to reports of repair, including damp and mould.
Our decision (determination)
- We have found it is outside our jurisdiction to investigate the complaint.
Reasons
- The resident has complained about the condition of the temporary accommodation property and its suitability given the outstanding repairs. Complaints concerning temporary accommodation fall within the jurisdiction of the Local Government and Social Care Ombudsman. This is because in providing temporary accommodation, the local authority is exercising its functions under homelessness legislation. Consideration of such matters falls outside of the jurisdiction of this Service to determine.