Workshop
Learning from complaints with Bury Council webinar
Audience: Landlords
Join us for this free webinar hosted by our Centre for Learning for social housing landlords. This session is part of our ‘learning from complaints’ series.
We are joined by Bury Council who will be sharing their learning after reducing maladministration.
In this session you’ll hear about:
- how they reduced their maladministrations rate by 19%
- the improvements they’ve made
- how Bury Council learn from complaints
There will also be an opportunity to ask questions.
You can book your place on this workshop via the Learning Hub.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish