Workshop
Annual self-assessments for group structures and subsidiaries
Join our 1-hour webinar providing support and guidance for landlords within a group structure completing their annual self-assessments against the Complaint Handling Code.
What we’ll share:
- information on completing your annual self-assessment
- guidance on complaint handling and service improvement reporting
- expectations for governance statements
If your organisation is within a group structure or has recently merged, register for this session to ask questions of the Duty to Monitor team who are responsible for supporting landlords to meet the requirements of the Code.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish