Our new statutory Complaint Handling Code comes into effect from 1 April 2024 - find out more.

December newsletter out now

1 December 2022

News and updates on our service

tablet and phone newsletter

The latest issue of our e-newsletter, Housing Ombudsman News, is out now providing news and updates about our service. In this issue:

  • Ombudsman’s open letter to landlords
  • Highest number of complaint handling failure orders issued
  • Spotlight on noise report published
  • Call for evidence on record keeping
  • Special report on Clarion following further investigation
  • Severe maladministration cases
  • New ARAC member appointed

You can read it online or sign up to get the latest news straight to your inbox.