We are aware of a third-party IT security incident that has impacted our case management system.

While we investigate this and get our systems back online, you will be unable to submit a new complaint, view an existing complaint, or use our web chat, webform, Learning Hub, or landlord portal.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk or call us on 0300 111 3000. We’re working to handle enquiries and cases where this is possible, notifying any customers and landlords where this is not possible

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Supplier responses to our Social Value survey

30 May 2022

Social Value responses from our strategic suppliers

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Each year, we ask our strategic suppliers to participate in a survey that demonstrates how they support social value generation within their organisations. It is important to us that our suppliers demonstrate their support for social value, and we are proud to be associated with suppliers who care about the environment, their staff and who exert a positive wider influence on the community in general. We are pleased to publish their responses to these important questions.

One of our strategic suppliers wishes to remain anonymous so their responses have been published with a name reduction.

This annual survey helps us ensure that our suppliers operate within the perimeter of good social value for both their consumers and employees.

Supplier responses

Computer Application Services Ltd

Sigma Connected Group Ltd

PCS Business Systems

Anonymous Supplier