Our annual landlord survey is now open. The results will feed into this year’s annual complaints review which provides an analysis of the sector’s performance. Link to survey.

Fact sheets

These fact sheets cover specific issues which may help you to report and assist the landlord in putting right the original problem – for example if it’s a repair, a problem on the estate or building you live in, or a query about a charge you pay. They also cover more general topics which might help you to resolve your complaint.

Start chatting