Follow up my complaint to the Ombudsman

The Ombudsman handles a wide range of complaints, so we cannot always provide an estimate of how long they may take to resolve.

In some cases you may be waiting for an update from us and, in others, we may be waiting for you to provide further information you have received from your landlord.

If you would like an update on your case, please email us at info@housing-ombudsman.org.uk quoting your complaint reference.