Organisations that can provide support and assistance
Find details of advice agencies and charities, legal advice and other helpful organisations.
On this page
Advice agencies and charities
Advice UK
Charity supporting community organisations that give free advice to members of the public. You can search by postcode to find advice organisations in your area.
Age UK
Provides services and support at a national and local level for people over 60 in the UK.
Citizens Advice
Free advice in all matters, find a local Citizens Advice online.
Independent Age
Charity for people over state retirement age. Offers advice and befriending.
Leasehold Advisory Service (LEASE)
Free legal advice to leaseholders and landlords. Book a telephone appointment online.
Leasehold Advisory Service (LEASE)
Mencap
Works in partnership with people with a learning disability.
Mind
Mental health charity for people in England and Wales
POhWER
Provides information, advocacy and advice services for individuals struggling with challenges in their life.
Refuge
Charity for women and children against domestic abuse.
RNIB
Charity providing practical and emotional support to blind and partially sighted people.
The Royal British Legion
Provides practical care, advice and support to members of the Armed Forces, veterans and their families.
Samaritans
Charity offering a safe place to talk about whatever’s getting to you.
Scope
Provides support, information and advice to disabled people and their families.
Shelter
Shelter provides expert housing and homelessness advice online.
If you have nowhere to sleep tonight or are at risk of harm or abuse in your home, call the emergency helpline for urgent advice:
0808 800 4444 (free from UK landlines and main mobile networks).
Soldiers, Sailors, Airmen and Families Association (SSAFA)
Charity that supports ex service personnel.
Soldiers, Sailors, Airmen and Families Association (SSAFA)
Support Line
Confidential emotional support in the UK for men, women, children and young adults.
Victim Support
National charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.
Write to Them
Find details and write to your local councillor, MP, MEP for free.
Legal aid
We are advocate
A charity which helps to find pro bono (free) legal assistance from volunteer barristers.
Advocate: Finding free legal help from barristers
Civil Legal Advice
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid.
Equality Advisory Support Service
New support service to replace the EHRC helpline. Statutory remit to promote, monitor and protect human rights and equality.
Equality Advisory Support Service
Find Legal Advice
Search for a legal adviser or family mediator with a legal aid contract in England and Wales.
Mary Ward Legal Centre
Free advice to people who live and work in London. Specialist legal advice services in debt, housing and welfare benefits for those on low incomes. Also runs free advice clinics with volunteer lawyers on other matters including small claims, tax, consumer and contract law.
Housing Loss Prevention Advice Service
You can now access free legal support through the Housing Loss Prevention Advice Service. Accessing this support as soon as possible can help you resolve your situation.
If you have received written notice that someone is seeking possession of your home, you are now entitled to free legal advice. A housing expert will talk to you to understand why you might be at risk of losing your home and will explain your options. Housing experts may be able to provide legal advice on:
- illegal eviction
- rent arrears
- mortgage arrears
- issues with welfare benefits payments
- debt concerns
- disrepair and other problems with housing conditions
And if you are required to attend a court hearing, they may be able to represent you.
Housing Loss Prevention Advice Service
First-Tier Tribunal (Property Chamber)
The Property Chamber deals with a wide range of applications, appeals and references relating to disputes over property and land.
It brings together Rent Assessment Committees, Leasehold Valuation Tribunals, Residential Property Tribunals, Rent Tribunals.
First-Tier Tribunal (Property Chamber)
LawWorks
Provides free initial legal advice at a clinic for those who are not eligible for legal aid and cannot afford to pay for a lawyer.
Law Centres Network
Complete list of law centres. Law Centres offer legal advice, casework and representation to individuals and groups.