New Complaint Handling Code: Our new Code provides good practice for landlords on fair and effective complaint handling. See this page for details.

New Complaint Handling code presentation slides

29 July 20 – Complaint Handling Code webinar landlords 12 August 20 – Complaint Handling Code webinar landlords 16 September 20 -Complaint Handling Code webinar for Landlords

29 July 20 – Complaint Handling Code webinar landlords

12 August 20 – Complaint Handling Code webinar landlords

16 September 20 -Complaint Handling Code webinar for Landlords