Social Tenant Access to Information Requirements (STAIRs) consultation is now open. 

Take part in the consultation

Wider orders

*[Wider orders]: New Ombudsman powers under the Social Housing Regulation Act to order a landlord to evaluate policy or practice to prevent service failure being repeated.

*[Wider orders]: New Ombudsman powers under the Social Housing Regulation Act to order a landlord to evaluate policy or practice to prevent service failure being repeated.