From 13 January 2026, we no longer accept new case enquiries by email. Please use our online complaint form to bring a complaint to us. This helps us respond to you more quickly.

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the Code

*[the Code]:Our Complaint Handling Code is the code of practice member landlords must follow for their complaint’s procedure.

*[the Code]:Our Complaint Handling Code is the code of practice member landlords must follow for their complaint’s procedure.