Spotlight report on repairs and maintenance – repairing trust
Member landlords are invited to us for a special webinar to launch our Spotlight report on repairs and maintenance released in May 2025.
The report highlights the need to modernise maintenance operations and end poor practices. Such as denying access to necessary repairs.
Trust remains essential among landlords, residents, and contractors. Our investigation reveals shared values of respect, empathy, accurate information, safety, and mutual trust.
In this webinar we will talk about our investigation, key findings and our recommendations.
There will also be an opportunity to ask questions.
Members landlords can book a place on this webinar via the Learning Hub.
Accessing the Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish