Workshop
Learning from complaints webinar with LiveWest
Join us for this free webinar hosted by our Centre for Learning for social housing landlords. This session is part of our ‘learning from complaints’ series.
We are joined by LiveWest who is highlighted for achieving a 34% reduction in maladministration in our annual complaints review 2024-25.
Hear how the organisation has used learning from complaint cases to drive this improvement.
There will also be an opportunity to ask questions.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish