Our annual landlord survey is now open. The results will feed into this year’s annual complaints review which provides an analysis of the sector’s performance. Link to survey.


Complaints Handling Masterclass for Engaged Residents in partnership with Tpas

This series aims to train and equip residents to be able to play an effective role in the dispute resolution process and to enable them to understand good practice and approaches in complaint handling.

Register to attend

Date: 24 February 2022

Time: 10:00-13:00


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