Annual self-assessments for group structures and subsidiaries

Join our 1-hour webinar providing support and guidance for landlords within a group structure completing their annual self-assessments against the Complaint Handling Code.

What we’ll share:

• information on completing your annual self-assessment
• guidance on complaint handling and service improvement reporting
• expectations for governance statements

If your organisation is within a group structure or has recently merged, register for this session to ask questions of the Duty to Monitor team who are responsible for supporting landlords to meet the requirements of the Code.