From 13 January 2026, we will no longer accept new case enquiries by email. Please use our online complaint form to bring a complaint to us. This helps us respond to you more quickly.

Need help? Other ways to contact us.

Webinar

Upcoming eventsLearning from complaints with One Manchester – 11/02/2026 – 10:00-11:00Learning from complaints with Magenta Living – 11/03/2026 – 10:00-11:00Learning from complaints webinar with LiveWest – 29/04/2026 – 10:00-11:00Learning from complaints webinar with Aster – […]