Abri Group Limited (202214884)
The complaint is about the resident’s tenancy type following a mutual exchange.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Home Group Limited (202126025)
The complaint is about the representative’s concerns regarding the sales process of his late mother’s property.
Hyde Housing Association Limited (202117735)
The complaint is about: the landlord’s handling of leaks in the property. the landlord’s handling of the complaint.
Mansfield District Council (202123925)
The complaint is about how the landlord handled the resident’s reports about her neighbour parking his motorbike in a communal area. The Ombudsman has also assessed the landlord’s complaint handling.
South Kesteven District Council (202111697)
The resident complains about the landlord’s handling of his reports of antisocial behaviour (ASB). The Ombudsman has also considered the landlord’s complaint handling.
Sovereign Housing Association Limited (202210706)
The complaint is about the landlord’s handling of the: Repairs to the property following a leak. A request for adaptations. The associated complaint.
The Riverside Group Limited (202220692)
The complaint is about the landlord’s decision to not replace a window at the resident’s property following his reports of this resulting in mould.
A2Dominion Housing Group Limited (202123456)
The complaint is about the landlord’s: Response to the resident’s reports of anti-social behaviour. Complaint handling.
Cottsway Housing Association Limited (202219718)
The complaint is about the landlord’s: Response to the resident’s reports of staff conduct. Communication about keeping dogs at the property.
Guinness Housing Association Limited (202122779)
The complaint is about the landlord’s response to reports of water ingress, damp and outstanding repairs at the property. The Ombudsman has also considered the landlord’s: record keeping, and; complaint handling.