Abri Group Limited (202218106)
The complaint is about the landlord’s handling of reports that the resident was unable to use her parking space.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Brentwood Borough Council (202223856)
The complaint is about the landlord’s response to the resident’s report of its contractors entering her property unannounced.
Clarion Housing Association Limited (202122885)
The complaint is about the landlord’s actions following its dislodging of a BT cable affecting the resident’s property.
Guinness Housing Association Limited (202207927)
The complaint is about the landlord’s response to the resident’s reports of a structure built over the patio of a neighbouring property.
Hammersmith and Fulham Council (202211844)
The complaint is about the landlord’s: Handling of repairs to the resident’s floor, and; Complaint handling.
Hyde Housing Association Limited (202204816)
The complaint is about: The landlord’s handling of the resident’s reports of damp and mould following a leak, and her subsequent request for compensation. The landlord’s handling of the associated complaint.
London Borough of Barnet (202202606)
The complaint is about the landlord’s: handling of repairs to the resident’s front door; response to the resident’s request to renew the bathroom; complaint’s handling.
Royal Borough of Kensington and Chelsea (202217632)
The complaint concerns the resident’s requests for the landlord to: Remove shelving from the property and replace it with a built-in wardrobe. Amend the postcode on the tenancy agreement.
Tower Hamlets Council (202219354)
The complaint is about the landlord’s: response to the resident’s reports of a leak and request for compensation; complaints handling.
Lambeth Council (202217219)
The complaint is about the landlord’s response to the resident’s request for compensation for damage to her carpets.