London & Quadrant Housing Trust (202108899)
The complaint is about the landlord’s response to the resident’s reports about: the immersion heater and loss of hot water. mice issues in the property. a kitchen upgrade.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Orbit Group Limited (202211662)
The complaint is about the landlord’s response to the resident’s reports of broken fence posts.
Tower Hamlets Homes (202121056)
The complaint is about the landlord’s handling of: The resident’s reports of heating and hot water issues in the property. The associated complaint.
A2Dominion Housing Group Limited (202126368)
The complaint is about the landlord’s handling of the resident’s rehousing request.
Sanctuary Housing Association (202200139)
The complaint is about the landlord’s handling of the resident’s request for replacement of the windows and external doors at her property.
Clarion Housing Association Limited (202111768)
The complaint is about the landlord’s handling of: a. the resident’s request for an inspection of her heating system; b. the associated complaint.
Dudley Metropolitan Borough Council (202125324)
The complaint is about the landlord’s: Decision to recharge the resident for a door replacement. Handling of the resident’s complaint.
Orbit Group Limited (202109503)
REPORT COMPLAINT 202109503 Orbit Group Limited 6 January 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Brighton and Hove City Council (202209776)
The complaint is about the landlord’s response to the resident’s reports regarding his neighbour attracting birds to their balcony.
Islington Council (202200164)
The complaint is about the landlord’s handling of: Repairs to the guttering at the property; and The complaint.